FAQ (RUN PACKS)
Where and when can the run packs be collected?
The run pack can be collected from 16 December 2017 (Saturday) 10am to 6pm at the WCS-Malaysia Program’s office. Please see the ‘Contact details’ tab for the full address as well as map directions. The finisher medals will ONLY be given AFTER the run on the EVENT DAY at Swinburne University of Technology, Sarawak Campus.
What will be in the run pack?
Please check your run pack during collection as any claims of missing items will not be entertained once you have left the office. Your run pack will include:
- One event t-shirt
- Numbered bib
- Safety pins
- Map of ride
- Promotional items from sponsors (event merchandise)
Can someone else collect my run pack for me?
Yes, however the person collecting on your behalf is required to provide us with a copy of your receipt.
Can I exchange my merchandise item?
Exchanges are not allowed during and after run pack collection.
What do I do if I lose my run pack?
You are required to purchase a replacement from our office at RM 25, prior to availability.